Orders
Pre-Orders
From time to time, we offer pre-order items. This means we have guaranteed stock on its way from our supplier and allows you to secure it in advance. As the item is not currently in stock, you will need to read the estimated delivery timeframe provid
Orders
Placing an order with The Memo is fast, easy and secure. Orders are delivered via Australia Post eParcel or Startrack Express. To get your items to you as quickly as possible, your order may be split and shipped from multiple locations. You will rece
Changes To Orders
Once you’ve placed your order, it joins a queue for immediate processing and fast despatch. We are therefore unable to make any changes, additions or amendments to orders. If your order has already been processed and you wish to return an item please
Stock Availability
Simple. If a product is able to be added to cart, it means it’s in stock. If you want to find out if your closest store has a product in stock, the easiest way is to enter your postcode, and see if it is showing as available for Click & Collect or 3
Packaging, Gift Wrapping & Cards
We are committed to delivering a sustainable online shopping experience and offer only eco conscious packaging. Our orders are wrapped in tissue made of recycled and recyclable materials. If you’d like to send an order as a gift, we offer beautiful g